We offer pre-defined as well as custom levels of support packages.
| Service Provided | Level 1 | Level 2 | Level 3 |
|---|---|---|---|
| Free Initial 1 hour consultation period. | |||
| Defined set frame for support calls | |||
| Standard support hours Monday - Friday | |||
| Standalone ticket resolution | |||
| Extended support hours | |||
| Dedicated open chat | |||
| Weekend support hours | |||
| Dedicated analysis and design support | |||
| Change requests management | |||
| Consultancy |
Contact us about our SAP best practice advisory services.