Industries We Cover

With the recent advent of non borders, and also the corona Virus crisis its become more transparent that companies must communicate, deliver and respond quickly in local and precise terms, targeting specific consumers demands based on their circumstances, geographical location and what is deemed critical to them.

This is achieved by using real-time analytics coupled with Predictive modelling as opposed to using a static picture of past events.

To achieve this means companies have to put real time analytics, data and emerging new technologies at the core of their organization.

This more than likely means building machine learning and artificial intelligence to sit on top of business processes and Data, plus customer behavioural interpretation.

Key themes from research indicate that while quality, convenience, costs and price still drive consumer behaviour and choice, other important factors like ecological impact, sustainability, ethical sourcing, and social responsibility are also key influences on how consumers chose which materials to purchase.

• Consumer Products
• Fashion
• Life Sciences (The challenges facing many pharmaceutical companies range from rising consumer expectations, system and process complexity, Supply chain disruptions to SOX compliance issues in supply). We have over 20 years’ experience in deploying global Pharmaceutical solutions
• Retail
• Wholesale Distribution

• Oil, Gas and Energy

With rising global demand, highly volatile prices and increasingly stringent environmental regulations, the oil and gas industry has several major challenges: Reduction of costs, optimization of the performance of all key industry assets and improvement its environmental footprint, by diversification into sustainable energies.

The challenge is to understand, catalogue and define key assets, along your business processes its interaction with customers and trading partners, to further develop digital customer growth and take advantage of new opportunities.

• Utilities
• Chemicals
• Mill Products
• Mining

• Automotive

Like most manufacturing businesses the automotive industry is going through a technological revolution. Companies are looking towards digital transformation, to ensure the reduce production costs, increase selling margins and develop solutions that give real time analytics to build and retain any completive edge they can.

We can offer advice on SAP best practices designed on a next-generation cloud platform on how to deploy leading industry practice solutions catered to your business requirements.

Use Analytics and real-time data to improve the customer experience, whilst reducing your manufacturing costs.

Automate rebate processing and warranty claims by adopting best industry practices.

We can help in the improvement of your inbound and outbound logistics processes, including optimization of HU handling unit management, and just-in-time processing.

Integrate legacy systems and third-party stand-alone Pont of Sale systems seamlessly to your SAP ERP, using Electronic Data Interchange (EDI).

• Telecommunication

Contact us to see how to optimize your SAP ERP for Telecom by ensuring improved modern services based on digitalising of internal platforms and processes.

Adopt and monetize next generation network capabilities, through real time analytics, increased customer subscription, accurate billing, and revenue management.

We can help you eliminate manual errors and reduce data redundancy related to customer, vendor and Product Services master data.

• Media
• Professional Services

• Public Sector

The Public sector has traditionally been reluctant to adopt emerging technologies and CRM module systems, due to the inherent complexity of the citizens requirements, and costs involved in building complex bespoke CRM tools or Identity management applications. This is changing in recent times due to emerging technologies, recent events plus the IoT bringing rapid changes into the sector.

It is estimated by 2026 most public sector organizations must utilize new technologies, to be flexible, quick and deliver citizen focused results.

They will further have to treat citizens like customers, delivery vast online services and products to improve on current relationships.

The Customer or citizen will require an end-to-end overview of their relationship to the government or public segment organization.

Processes such as:

Requests for official citizens statuses, require official identification and grant permission or access to a government department or service to access personal identities, will increase in demand by the citizens.

IDM or CRM software will enable the citizen to log into multiple standalone systems via a single sign on Identification.

Contact us now to see how we can help develop and deploy industry leading systems that not only improve the experience of citizens engagement with the Public body, but also enhance the services the council provides.

Use real time analytics to analyse and manage Procurement contracts, Work orders, and process invoices. Manage your citizens diverse requests across a range of issues, from Planning governance and applications to public highway reporting / repairs using your web site or mobile apps

• Local Government
• Healthcare
• Higher Education Research